WANTED: Unable to update email address - many trys

caw_in_zn5March 20, 2014

Many trys later my contact email address is not updating. Need help to change it - can't find where to get assistance.

Please respond here you can't reach me by the current email OBVIOUSLY.

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Up there by your name is a tab labelled Your Profile..I'll bet you can do it from there...Best of luck.

    Bookmark   March 20, 2014 at 1:31PM
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Chemocurl zn5b/6a Indiana(zone 5/6)

Just for giggles and grins I went and tried to temporarily change my email address. Hmmm...as you said, it just won't update.

I'd suggest you going to the link below and asking GW for assistance. The Contact Us link is found at the bottom of any page. You might also mention to them that I tried it and it wouldn't work for me either.


Here is a link that might be useful: Contact Us

    Bookmark   March 20, 2014 at 4:04PM
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Chemocurl zn5b/6a Indiana(zone 5/6)

Update...I got mine to change just fine.

First I got a message in RED that the email address was already in use in the GW system. I must have used it at some time or another with another GW user name.

Then I tried using another email address. Then I got a RED message requiring me to fill in my First and Last Names. Once I filled those in, it allowed me to update just fine.

I'd suggest you trying it again, watching for any messages that appear in red.


    Bookmark   March 20, 2014 at 9:51PM
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Used the MY PROFILE to the right of my user name in the upper right of webpage. I also changed my email by deleting only the part of the address that had changed and then filling in the change (first part@second part.extension - to first .extension to first partnew @ second part new.extension).
Hope this helps. Thanks to you all. Cheryl

    Bookmark   March 21, 2014 at 10:00AM
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