Has anyone ordered from Cackle Hatchery? What was your experience? Six weeks ago I placed an order for chickens, ducks and geese. They were due to arrive yesterday. When the shipment did not come I tried to call the hatchery. The lines were busy the entire day, and I do mean the entire day. I tried going through their website, with no luck. Today after trying the entire day, I got their after hours answering service and received the message to not ask about an order as they were doing their best to fill orders. I could leave a message requesting a catalog only. However, the answering machine was full and no longer taking messages.
So, my credit card has been charged, I did not get my order and have no way other than writing a fax to get in touch with them. I seriously doubt they would read a fax, based on their level of customer service.
Am I ripped off or what? I am so upset. Advice from anyone?