John Deere X300: What a disappointment!
I purchased a John Deere X300 in March of 2012. I mowed my lawn for 28 years with Toro self-propelled mowers and because of back problems I got to the point where I needed a rider. I bought a John Deere, paying well over one month of my income for it, because I thought it would be reliable and because of the 4 year warranty. Unfortunately it turns out I was wrong on both counts. I had a problem with a plastic part rubbing the blade so I had the dealer pick it up for warranty work. However, when the service department called me they said that it is the deck that is damaged and will cost $1100.00 to fix. This cost is only for a new mower shell and installation of the moving parts from my mower. They will not cover it under warranty because they say it is my fault. The tractor has 38.4 hours on it and I have nothing on my lawn that could cause this damage. I told them I had mowed this lawn for 28 years with Toro mowers that cost 1/10 as much and never had a problem like this. I find this apparently poorly designed and/or flimsily built product to be unacceptable. If a cheap Toro mower can mow my lawn with no damage hundreds of times, why canÃ¯Â¿Â½t a mower that cost 10 times a much do the same?