Why doesn't mail order offer a warranty?
I'm surprised to see how many "retail" mail order nurseries don't have any type of warranty except if there is a problem that you report immediately upon arrival. Even then some will get skidish or non responsive.
On the flip side local garden centers whether it be chains or small business owners give you anywhere between a 1 year and 5 year warranty and never ever give you a hard time about issues.
The pricing structures are typically the same, if not more for mail order.
Whats the deal here?
I've only come across a few mail order nurseries that will stand behind the plants they sell after its planted. I do understand why as they can't control moisture, root disturbance etc but why does local?