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Sue and Fran, guess what I did.

Posted by jim_6b TN (My Page) on
Fri, Nov 6, 09 at 5:58

I wanted to let you know that I finally went to the post office today. I've been putting it off because of what happened last time. I went in armed with all of the necessary information that was posted on their website and told the postal worker I wanted her to weigh a bubble envelope to see what the postage would be. She said it would be $1.32. I asked if that was the parcel rate and she said yes. I presented her with the information I had, she got her template out and after checking the BE agreed with me. This is when the other 5 postal workers got involved. They were behind the counter arguing with each other about my BE and there was about 10 people behind me, in a hurry, wanting to mail their packages. I wish I had a video camera. A supervisor came in and took me and the lady that was helping me to the department that decides what postage rates should be. There were three people in there and all agreed it was a large envelope and not a parcel. I told them that their employees had been overcharging for a long time and they needed to retrain them. They agreed with me again and told me they would make sure their employees knew what the correct rates were. I can't believe it! It's finally over.
jim_6b


Follow-Up Postings:

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RE: Sue and Fran, guess what I did.

Hi Jim,

I had been thinking about your PO trip and even asked about it on another thread. I don't believe it. Do you really think it is all over finally? Do you really think that they will all be trained to know the correct rates? If you mail from home, do you really think there won't be envelopes returned to you stamped Additional postage required or something like that?

I am normally an optimistic, unless it involves some of the many post offices across the country finally getting it right after all these years. It has ONLY been 2 years and 6 months since they went to the new shape based pricing. Isn't it sad that they have been overcharging unsuspecting customers all this time?

Did you get names of the supervisor and those who were in agreement with you? Where were all those workers in the past when you were trying to convince the clerks of the correct charges?

This is when the other 5 postal workers got involved. They were behind the counter arguing with each other about my BE and there was about 10 people behind me, in a hurry, wanting to mail their packages. I wish I had a video camera.
Wow! That would have made a great youtube video now, wouldn't it?

Thanks for the update. You are my hero, and I do so hope this nightmare for you has finally come to an end.

Sue


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RE: Sue and Fran, guess what I did.

Sue,
I'm sure it's not completly over but I'm still doing my happy dance! I never knew about the department I ended up in but I do now and I know who to go to if anybody gives me any crap. From now on I will be dealing with only that post office and all bubble envelopes will be taken inside and checked while I watch. I might even go early in the morning when the big goon is working. You remember me talking about him don't you?
jim_6b


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RE: Sue and Fran, guess what I did.

You remember me talking about him don't you?
No, but maybe it is best to not say anything more on a public forum, if you know what I mean.

I am happy you are pleased with the progress and are optimistic in getting any future hassles resolved easily and quickly.

Happy Friday!

Sue


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RE: Sue and Fran, guess what I did.

good job,Jim. very impressed.

I've stopped dealing with the PO directly and just have hubby drop them in the mailbox outside the PO.

Since we only have one car now, and I am not able to drive for right now, he doesn't have time to fight with them every time he goes in.

Unfortunately, you appear to have solved the problem on only one end, yours.

It's the other end of the PO now that can still be a problem. If that PO decides that there isn't enough postage, then the receiver ends up with a postage due on the bubblie and they have to deal with it on their end.

It's just a stupid vicious circle that still needs to be corrected all across the country and we are still not getting there.

But one post office at a time is better than no post office at all, RIGHT?

Fran


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RE: Sue and Fran, guess what I did.

I didn't think about that but all I can do is make sure it's right on my end when I send them out and if they get postage due then they will have to deal with that at their local post office. The same goes with them sending their BEAP's to me. It should only cost them .88 cents but their P.O. may charge more and I'm going to let them know that it's up to them to check and make sure the postage is correct. I'm also going to check my local P.O. and make sure they understand the difference between a large envelope and a parcel. There are only 3 or 4 people who work there and they know me and are very nice. In the past sometimes I would receive something that required more postage and they would pay it and then I would have to pay them back. I'm going to tell them not to do that anymore. If they receive a BEAP and it doesn't have enough postage I'm not going to accept it. They will have to send it back. This is really taking the fun out of having a seed offer. Maybe I should just ask for 4 stamps to be safe. Maybe I should pack all of my seed up and donate them to someone who is more willing to deal with all of the BS.
jim_6b


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RE: Sue and Fran, guess what I did.

It is all we can do, make sure "our" post office is doing it correctly. We can't control the receiving end.

I have a digital postal scale that I picked up at a yard sale. Did take it to the PO to make sure it was accurate and was told it was. Not bad for $1

Anyways, I weigh everything before I either ask for the postage on a BEAP of mail it out for a trade.

I am going to add to my offers, when I get all my seeds organized and ready to offer, that I do weigh everything with a digital postal scale, so the correct postage is asked for. and will add that if there is a problem with a postage due, they need to tell their post office that they are wrong and the postage is correct.

I haven't had a bubblie returned to me because there wasn't enough postage and haven't had any bubblies arrive, in at least a year, with postage due either.

I still think it's fun to trade and offer BEAP seeds, so will continue to do so.

Fran


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