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WANTED: Unable to update email address - many trys

Posted by caw_in_zn5 5 (My Page) on
Thu, Mar 20, 14 at 12:13

Many trys later my contact email address is not updating. Need help to change it - can't find where to get assistance.

Please respond here you can't reach me by the current email OBVIOUSLY.


Follow-Up Postings:

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RE: WANTED: Unable to update email address - many trys

Up there by your name is a tab labelled Your Profile..I'll bet you can do it from there...Best of luck.


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RE: WANTED: Unable to update email address - many trys

Just for giggles and grins I went and tried to temporarily change my email address. Hmmm...as you said, it just won't update.

I'd suggest you going to the link below and asking GW for assistance. The Contact Us link is found at the bottom of any page. You might also mention to them that I tried it and it wouldn't work for me either.

Sue

Here is a link that might be useful: Contact Us


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RE: WANTED: Unable to update email address - many trys

Update...I got mine to change just fine.

First I got a message in RED that the email address was already in use in the GW system. I must have used it at some time or another with another GW user name.

Then I tried using another email address. Then I got a RED message requiring me to fill in my First and Last Names. Once I filled those in, it allowed me to update just fine.

I'd suggest you trying it again, watching for any messages that appear in red.

Sue...rbb


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RE: WANTED: Unable to update email address - many trys

Used the MY PROFILE to the right of my user name in the upper right of webpage. I also changed my email by deleting only the part of the address that had changed and then filling in the change (first part@second part.extension - to first .extension to first partnew @ second part new.extension).
Hope this helps. Thanks to you all. Cheryl


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