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Mon, Apr 23, 12 at 21:46
| Does anyone know if they are still in business? I've sent them two e-mails regarding oriental papavers and have not had a response. I noted that last year they had trouble responding to e-mails due to personnel changes but said they had corrected that. Also noted that their last newsletter was dated fall 2010. |
Follow-Up Postings:
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- Posted by ken_adrian z5 (My Page) on Tue, Apr 24, 12 at 9:00
| have you considered using the phone???? ken |
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| According to comments posted on Dave's Garden site, they don't answer the phone/messages left either. So no I haven't called - thought my e-mails were enough. |
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- Posted by gardengal48 PNW zone 8 (My Page) on Tue, Apr 24, 12 at 13:21
| According to their Facebook page, still open and very active. This is not a big operation and given the shortness of the PNW growing season, April and May tend to be jam packed with activity. I'd guess they are moving so fast and furious they don't even have time to think. I can barely keep up with the phone here at an area retail nursery/garden center....I'd hate to think what would happen if I were drawing from a nationwide customer base!! Mail order is a hugely labor intensive selling operation. |
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| I understand the issue of being swamped and of course some patience is in order, but if a business did not answer the phone or return voice messages in a reasonable amount of time nor respond to multiple e-mails, I would not do business with that establishment. |
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