I agree with you ellenr. Santa Rosa seems like a very different and very good company to do business with.

In their most recent clearance sale, I ordered three coral bells that I've wanted to try. They were only $2.50 each.

While the plants that arrived were well grown, two of the three have plain green leaves instead of the colorful leaves that the variety they are labeled should have. So I called Santa Rosa to ask about them and were they maybe mislabeled.

The nice woman I spoke with said, the ones still there of those varieties had just started to color up, and she hadn't heard about any mislabeling problems. But she willingly put a note on my order and said give it 2-3 months. If there was no sign of color, Santa Rosa would refund my money. We didn't discuss replacing the plants because I think they are already sold out of them.

I'll do business with these people again too.