This is response from company: "Thanks so much for the beautiful photo! I also forwarded it to our growers, and will pass on the other good tips you sent to our webmaster."

My response to company - that I will order from them again, and that I am happy that the good recommendations from you gardeners on this site have proven to be true.

so it all works out, thanks for the input from people here.
This is an unusual company I think, besides reputable business practices, such personal attention is unusual.

In their most recent clearance sale, I ordered three coral bells that I've wanted to try. They were only $2.50 each.

While the plants that arrived were well grown, two of the three have plain green leaves instead of the colorful leaves that the variety they are labeled should have. So I called Santa Rosa to ask about them and were they maybe mislabeled.

The nice woman I spoke with said, the ones still there of those varieties had just started to color up, and she hadn't heard about any mislabeling problems. But she willingly put a note on my order and said give it 2-3 months. If there was no sign of color, Santa Rosa would refund my money. We didn't discuss replacing the plants because I think they are already sold out of them.

I'll do business with these people again too.