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| I have been struggling for 2 day now, trying to put the top back on. It seem to be impossible to to lock the clips. It has been a bit hard for sometime but now its impossible and my fish has been without pump and filter. If anyone know what to do, please help I am just about to cry of frustration.
Helen |
Follow-Up Postings:
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- Posted by groundbeef (My Page) on Mon, Oct 3, 11 at 17:11
| Helen, I see you are in the UK. I think your filter is made by Hozelock. Here is some contact information I found online for them: By Phone For UK customer service , spares, help and advice, please call : +44 (0) 121 313 1122 9am to 4.30pm Monday to Thursday 9am to 3.30pm Friday For UK , Head Office & Commercial enquiries, please call : +44 (0) 121 313 4242 08.30am to 4.45 pm Monday to Thursday 8.30am to 3.45pm Friday Good luck. I have no idea how to help you, but if it's made by hozelock...they should be able to help you. |
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| I'm sorry for such a late response (I haven't been reading this regularly)! I had a lot of trouble locking the clips on my bioforce - I'd have to kneel on the whole thing to try and force it into place. But then someone suggested the problem was the gasket (or O-ring) getting stuck, so I put some plumber's grease on the gasket and whoooosh, it all closed up easily. Maybe that'd help yours too? |
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