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Sat, Mar 22, 14 at 17:39
| I was wondering how others handle it when you receive a mis-labelled rose? It has happened to me several times, with different nurseries. The latest was a mis-labelled Bouquet D'Or, which I really wanted and thought I had received when I ordered it this winter but now that it has bloomed, it is clearly not. I had been suspicious when I received it as it was quite vigorous, before it bloomed, and the leaves did not look like Bouquet D'Or. In the past I have not pursued this with the nursery but I have to say that I'm getting a little frustrated, especially when it's a hard to find rose I am looking forward to getting...
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Follow-Up Postings:
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| I would definitely contact the vendor. The roses plus shipping are not cheap and you're entitled to get the rose you ordered. I would take a picture of the mislabeled rose and send it along with your e-mail. I can certainly understand and sympathize with your frustration. Ingrid |
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- Posted by PortlandMysteryRose 8 (My Page) on Sun, Mar 23, 14 at 0:15
| Jaspermplants, ditto on what Ingrid suggests and sympathy for your trials! I have experienced similar frustrations with purchases of La Ville de Bruxelles...three times from three different nurseries! What are the odds? I'm now on RVR's waiting list. Also, thanks to RVR, I think I FINALLY have the real Comte de Chambord after a couple of misadventures with another nursery. The rep at the discombobulated nursery was a little snippy when I asked them to send me the Comte de Chambord I ordered instead of the Comte de Champagne I didn't order. The rep agreed sans apology and then the nursery sent an imposter which resembles Jacques Cartier. At that point I threw up my hands. Other nurseries have been quite nice and apologetic. One not-La Ville rose is so interesting that I kept it and never complained. I'll post it someday in hopes of an ID. Hope all goes well and you receive your treasured Bouquet! Carol |
This post was edited by PortlandMysteryRose on Sun, Mar 23, 14 at 1:09
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| I always let the vendor know when I receive a mislabeled rose. Whether they do something or not they need to know. For the most part they are very good about trying to get me the correct rose. |
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- Posted by jaspermplants 9 az (My Page) on Sun, Mar 23, 14 at 14:44
| Thanks everyone for your input. I'm going to contact the nursery this time and see what happens. |
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| Even very competent, responsible nurseries sometimes make mistakes. Indeed, we all do. Do give them a chance to make good. Folly |
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- Posted by mendocino_rose z8 N CA. (My Page) on Sun, Mar 23, 14 at 17:46
| I agree. Any good nursery will gladly replace mis-labeled roses. |
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