i bought one of these after using a lever operated splitter for years.the hand on pusher never went close to the wedge so when the electric one didn't i didn't know there was anything wrong.when a friend showed me his 2 gas operated ones i found out my ram shuld go to wedge it doesn't it stops 7 inches short of the wedge. the company that sold it to me CPO OUTLET won't replace it and wants me to drive 6 hours round trip to get it fixed.i am handy to fix it myself but i have no idea what to change to fix it.any help would be appreciated