Return to the Tool Shed Forum | Post a Follow-Up

Wheelbarrow tray

Posted by mycogarden CO (My Page) on
Fri, Jun 1, 07 at 18:04

We have broken the tray of our poly wheelbarrow. Its an Ames True Temper 6 cu. ft. double wheeled model. The problem is I can't find a replacement tray anywhere. True Temper wants $77 to send us a new one... uh, I can buy a whole new setup from HD for $50. It seems like such a waste, you can buy wheels, inner tubes, handles... but not a tray.

Anyone know how to get a replacement tray for a reasonable cost?

Moral of the story... "Do not use poly wheelbarrows for concrete removal. The trays will break more easily than you think."

Follow-Up Postings:

RE: Wheelbarrow tray

I recently picked up a tru temper steel tray wheelbarrow at my last trip to the dump. It was missing the tire, rim and shaft but otherwise in great shape. After buying a tire and shaft for 35 bucks, I found the wheelbarrow was on sale for 38 bucks!

On your barrow, is there any reason you couldn't buy some 1X6 treated lumber and make a flatbed model for hauling bulky stuff?

RE: Wheelbarrow tray

Well I was off to Ace Hardware to see if they would truly be the "Helpful hardware place." The first guy looked around but came up empty handed. The next guy was a nice young teenager, who turned out to be the most helpful and considerate. He found the tray and proceeded to the cashier to see if they could indeed sell it to me. They had the trays, but "couldn't sell them separately". I pressed them on this as nonsense and finally the cashier relented and said she would "return the old wheelbarrow and give us a replacement". Great I thought... until some other guy said "Why are you doing that? It's not our fault it broke. That's not our product." So now cashier has second thoughts and calls another store's manager. Denied.

So here I am with a pile of True Temper crap purchased from Ace Hardware losers. Ace won't help their customer and claims True Temper won't send them a tray alone. Somehow this all seems like bull caca. I mean do they really expect me to believe that there has never been a set of wheelbarrow hardware parts missing a tub in the shipment? What happens then? Do they through away the hardware because it is "impossible" to get a tray delivered to the store?

Stay tuned... I'm planning on speaking with the regional manager next. We'll see if Ace Hardware stands up for customer service or tells me to take my business elsewhere.

I wonder... is what I'm asking for really out of line? Why am I so worked up over this. By the way, to purchase the tray by way of buying the whole thing again... $104 + tax. Ouch.

 o Post a Follow-Up

Please Note: Only registered members are able to post messages to this forum.

    If you are a member, please log in.

    If you aren't yet a member, join now!

Return to the Tool Shed Forum

Information about Posting

  • You must be logged in to post a message. Once you are logged in, a posting window will appear at the bottom of the messages. If you are not a member, please register for an account.
  • Please review our Rules of Play before posting.
  • Posting is a two-step process. Once you have composed your message, you will be taken to the preview page. You will then have a chance to review your post, make changes and upload photos.
  • After posting your message, you may need to refresh the forum page in order to see it.
  • Before posting copyrighted material, please read about Copyright and Fair Use.
  • We have a strict no-advertising policy!
  • If you would like to practice posting or uploading photos, please visit our Test forum.
  • If you need assistance, please Contact Us and we will be happy to help.

Learn more about in-text links on this page here